Providing work-life balance

E-Commerce Support

We have a team of e-commerce support who are experts in various platforms used to conduct digital sales or conversions on a website and online sales strategies for your business.

WHat we DO

Order and Shipment Processing
We process your orders and shipments daily. We will track all your orders from the warehouse up to the receiving department to ensure everything is delivered on time.
Inventory and Stock Management Tasks
We skillfully manage your inventory and stock to prevent stockouts, manage multiple locations, and ensure accurate recordkeeping.
Managing Returns and Exchanges
We professionally handle and manage returns and exchanges when your product doesn’t live up to your customer’s expectations. Our representatives will give stellar service and ensure customer satisfaction so it won’t affect your business.
Online Marketing Tasks
Our e-commerce virtual assistant is an expert in performing different tasks to give your business more visibility, help you promote your brand, and boost your sales.
Customer Service
We ensure customer satisfaction 24/7 as this is one of the key parts of every e-commerce company, which is time-consuming and can be tremendously difficult at times if it piles up.
Creating and Posting Updates
You will have a dedicated e-commerce admin to work with you on delivering your updates on different business and social media platforms.
Maintaining Your Online SHOP
Setting up your online e-commerce store is not enough. Our trained e-commerce support will professionally manage your website and check it consistently, as it is necessary for your business growth.
Market Research
We will help you understand the industry trends, identify gaps in customer expectations, figure out who your competitors are, and which consumers you should target.

WHY offshore YOUR E-commerce Support
NEEDS WITH REMOTE CONTROL?

WE PROVIDE RELIABLE STAFF

Access one of Asia’s largest talent pools to find top professionals.

VALUE FOR YOUR MONEY

Reduce up to 70% off staff costs & overheads without affecting the quality.

MODERN FACILITY AND EQUIPMENT

Modern office suites with highspeed internet, latest software and technology.

WE SECURE YOUR DATA

Industry top data security with advanced data encryption to protect your data.

HANDS ON MANAGEMENT

We have our onsite HR Manager and Team Leaders monitoring and supporting your offshore staff.

Let’s work together

We offer strong management, unparalleled transparency, modern facilities and dedication to meet your business needs

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